The Output Gap Asks Why Companies Cannot Absorb the AI They Bought

Companies can buy an AI system faster than they can change the work around it. The Output Gap gives that distance a name.

On October 16, Charlie O'Donnell of nextNYC will moderate a conversation with Propeller Industries CEO Raymond Nieuwenhuizen and Beth McCarthy, vice president of Digital Transformation PMO. The discussion is aimed at the part of AI adoption that rarely fits inside the procurement decision: organizational capacity, process design, sequencing and the people expected to absorb another change while the company keeps operating.

Why this room matters

A deployed tool is not the same thing as a changed organization. The system can be available while the workflow, incentives, data and accountability remain exactly where they were.

The webinar will cover how to diagnose where adoption is choking, how to sequence deployment when teams are already at capacity and why continuous adoption requires a different operating muscle than a one-time tool rollout.

Event details

• Date: October 16, 2026
• Time: 12:00-12:30 p.m. ET
• Format: Virtual webinar
• Host: nextNYC
• Speakers: Raymond Nieuwenhuizen and Beth McCarthy
• Moderator: Charlie O'Donnell
• Register: Official event page

Use the official page for the current schedule and registration status.