ITpipes Turns Sewer Camera Footage Into Capital Decisions

ITpipes builds software for one of the least glamorous and most consequential data problems in public infrastructure: turning sewer and stormwater inspection footage into a record that can survive engineering review, budget scrutiny, and years of asset planning. The Seattle company connects field capture, condition coding, GIS, quality control, and capital planning for utilities, municipalities, and pipeline-inspection contractors.

CEO Ned Bebawy leads ITpipes alongside CTO Anshuman Srivastava, COO Lucas Lima, and CRO Nick Bruckner. Founders Cori Criss and Al Rossmeisl built the proprietary ITpipes platform in 2009 after Criss had spent more than a decade developing the U.S. market for digital pipe-inspection software.

ITpipes matters now because buried infrastructure is aging while utility budgets and trained inspection capacity remain constrained. The company is trying to make every inspection produce a durable condition record, not another video file waiting for someone to translate it into a decision.

About ITpipes

ITpipes serves water and wastewater utilities, municipalities, contractors, and engineering organizations across North America. The company reports that more than 300 utilities, municipalities, and CCTV contractors use its software to collect, code, manage, map, and analyze underground asset inspections.

The founding story started before cloud software had a pricing page for everything. Cori Criss began bringing pipeline-inspection software into the U.S. market in 1996, when computers were still unusual inside CCTV inspection workflows. In 2009, Criss and Al Rossmeisl shifted from reselling outside tools to developing proprietary software, creating the company known today as ITpipes.

That history is useful context. ITpipes did not begin with a generic AI model looking for a municipal problem. The company learned the operational problem first: crews collect video underground, but engineers and public-works leaders need consistent codes, mapped assets, accessible media, work orders, and evidence they can defend when deciding what gets repaired.

The Product Is a Data Chain, Not a Camera Accessory

ITpipes organizes its product around the trip inspection data takes from the truck to the capital plan. FieldVision supports field crews and a range of CCTV hardware. CoreVision gives office teams browser-based access to footage, maps, condition records, reports, and QA/QC workflows. SmartVision connects those field and office systems so inspection results do not spend their useful life trapped on a truck computer or passing through flash drives.

AiDetect adds machine-assisted defect coding. ITpipes says the product reaches 97% defect-detection accuracy and reduces coding and quality-assurance time by at least 50%. Those are company-reported figures, not an independent certification, and the workflow retains human review. Low-confidence items are flagged, and NASSCO-certified experts review results before the data becomes part of the operating record.

That human layer is not a footnote. Pipe condition codes can influence rehabilitation priorities, contractor deliverables, compliance records, and public spending. Speed matters, but consistency and accountability are what let a utility use the result months or years later.

Why Municipal Customers Care

Municipal software earns credibility when it survives existing equipment, databases, and procurement realities. ITpipes connects with Esri ArcGIS and asset-management partners, including systems used for work orders, mapping, and capital planning. The company says it is the only wastewater inspection provider recognized as an Esri Gold Partner, and its platform supports PACP, MACP, and LACP coding standards.

The company's own customer stories show what that integration can change. ITpipes reports that Central Contra Costa Sanitary District reduced inspection-review time from months to one week after centralizing internal and contractor data. Its Charlotte Water case describes daily synchronization across field crews, contractors, GIS, and asset-management workflows, giving teams a common view of inspection evidence instead of forcing them to reconcile separate systems after the fact.

These are vendor-published outcomes, so they should be read as customer evidence rather than independent benchmarks. Still, the pattern is consistent with the product thesis: the economic value does not come from watching footage faster. It comes from moving trustworthy findings into the systems where maintenance and capital decisions happen.

A Market Built Around Prioritization

The U.S. Environmental Protection Agency estimates at least $630.1B of clean-water infrastructure needs over 20 years. The American Society of Civil Engineers gives U.S. wastewater infrastructure a D+ grade and estimates an annual wastewater and stormwater capital gap of about $69B.

Those numbers do not make every software purchase inevitable. They make weak prioritization more expensive. A utility that cannot compare condition data across crews, contractors, pipe materials, inspection years, and neighborhoods has a harder time explaining why one asset deserves rehabilitation before another.

ITpipes is positioning itself as a system of record for underground condition data. That ambition requires more than accurate defect detection. The record has to remain portable, reviewable, mapped, and connected to the work-order and capital systems that turn inspection evidence into public action.

Leadership, Capital, and the Next Phase

The current ITpipes leadership team combines infrastructure history with software operating experience. Ned Bebawy joined as CEO in 2023 after helping scale automotive SaaS company AutoLeap. Anshuman Srivastava leads technology, Lucas Lima leads operations, and Nick Bruckner leads revenue. Criss and Rossmeisl remain central to the company's founding record, but ITpipes' current team page does not assign them operating titles, so the company profile should not pretend otherwise.

Capital has arrived in two distinct chapters. ITpipes raised $20M from Trilogy Search Partners and Miramar Equity Partners in 2024. In September 2026, ITpipes announced a separate strategic growth investment from Luminate Capital Partners to accelerate product and AI development. The newer amount, valuation, ownership percentage, and detailed terms were not disclosed.

The financing gives ITpipes room to deepen a product suite that sits between physical inspection work and long-range public planning. It also raises the standard. Customers do not need an AI demonstration. They need the output to hold up when an engineer, regulator, finance director, or resident asks why a pipe was scored, prioritized, and funded.

What Hiring Momentum Would Signal

ITpipes' current LinkedIn profile places the company in the 51-200 employee band and shows roughly 90 associated employees. A dedicated careers page and specific current opening were not verified during this review, so this Spotlight does not claim the company is actively hiring for a named role.

The operating signal is still worth watching. ITpipes says the Luminate investment will accelerate product and AI development, which typically increases demand for people who can bridge software, municipal workflows, GIS, field operations, and customer implementation. Candidates should use the official ITpipes LinkedIn page to confirm current opportunities rather than relying on an old job post or a third-party listing.

What ITpipes Signals for Infrastructure Software

ITpipes reflects a broader shift in infrastructure technology: the valuable layer is moving from isolated equipment and inspection files toward connected operational records. Cameras reveal what is inside a pipe. Software has to preserve what was observed, who reviewed it, where the asset sits, how its condition changed, and what action the evidence supports.

That is the durable opportunity behind ITpipes. The company is building connective tissue between field work and public capital, in a market where the physical assets are old, the data is fragmented, and every maintenance dollar has competing claims. If ITpipes can make underground condition data consistent enough to travel across that entire chain, it will be selling something more important than faster coding: institutional memory for the infrastructure beneath a city.