Enrich Puts Human Behavior Inside the Technology Leadership Conversation

A team can resist a technology change for reasons that never appear in the rollout plan. Leading with Empathy: Understanding Human Behavior in a Technology World gives engineering leaders an hour to examine what may be happening beneath withdrawal, silence and uneven performance.

Enrich Events and Christine Fraher host Dr. Doug Gardner, whose work spans professional sport, enterprise leadership, esports and technology. The virtual session is structured as a working room rather than a lecture. Participants will bring a real performance challenge, examine the behavior around it and practice interventions they can carry back to the team.

Why this room matters

AI adoption is often measured through access, usage and output. Those measures can miss the person who no longer understands where judgment belongs, the team that has stopped surfacing uncertainty or the manager interpreting resistance as a simple performance problem.

Empathy does not lower the operating standard. Used well, it helps a leader identify the barrier that the standard alone cannot explain. That becomes more important when the technology is moving faster than the organization can absorb it.

Event details

• Date: November 17, 2026
• Time: 2:00-3:00 p.m. ET
• Format: Virtual on Zoom
• Hosts: Enrich Events and Christine Fraher
• Speaker: Dr. Doug Gardner
• Register: Official event page

Use the official page for the current program and access information.