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April 28, 2026
•Jesse LandryJesse Landry

Avoca Hits $1B Valuation in Series B to Expand AI Phone Agents for Home Services Businesses

New York stays loud for a reason. Somewhere between the sirens and the spreadsheets, Avoca decided the phone ringing off the hook was not a problem, it was a missed paycheck. So Tyson Chen and Apurva Shrivastava built something that does not blink, does not sleep, and definitely does not let revenue hit voicemail. Now the market is returning the favor. Avoca just locked in a Series B at a $1B valuation, amount unconfirmed, with Kleiner Perkins, Meritech, and Y Combinator backing the play. Quiet number, loud signal.

But this is not just a founder story. This is a system getting built in real time. Jack Gashi is pushing the front lines as VP of Sales, turning missed calls into closed jobs. Diego Socorro is tightening the machine as Director of RevOps, where process meets pressure. Jay Parekh stepped in early on BizOps, translating chaos into something you can actually scale. Ivana Prstic is wiring Strategy and Operations so growth does not outrun itself, while Erika Gomez keeps People Operations from turning into an afterthought when hiring starts moving fast.

Then you look under the hood and it gets more interesting. Grace Hu, coming out of MIT and Google, is shaping the product where AI meets real conversations. Kareem Koujah, a founding engineer with UC Berkeley roots, is building the backbone. Aditya Agrawal brings that YC-level engineering edge into the system, while Meesue Kim, Jackson Graves, and Juan Ferrua stack serious MIT firepower into the mix. Different paths, same outcome. Make the machine smarter every time the phone rings.

This is what happens when you treat the “services economy” like the engine it actually is instead of the afterthought tech forgot. Every HVAC call at 9:47 PM, every plumbing emergency on a Sunday, every lead that used to disappear into the abyss…Avoca answers it. Not with a script that sounds like it hates you, but with AI agents that book, respond, and move the conversation forward like someone who understands that time kills deals.

There is a lesson humming underneath all this. If your product lives where money meets inconvenience, and you remove the friction without asking the customer to change behavior, you do not need theatrics. You need execution. Avoca did not ask contractors to become tech experts. They just made the phone smarter. The capital behind them suggests the market sees the same thing: a category where answering faster is not a feature, it is the business model.

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Avoca

Avoca

AI phone agents for home services businesses (HVAC, plumbing): answering, booking, and follow-up automation

  • New York
Website

Key Executives

  • Tyson Chen (Co-Founder)
  • Apurva Shrivastava (Co-Founder)
+5 more (coming soon)

Investors

Kleiner Perkins

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